Who we are
Our website address is http://fullcirclewellnes.com.
Comments Privacy Policy
Full Circle Wellness • 323 Oakland Avenue, Staten Island, NY 10310 • Last updated: June 29, 2026
Full Circle Wellness is committed to protecting the privacy and confidentiality of everyone who contacts us, visits our website, or receives services from our program. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Who We Are
Full Circle Wellness is an OASAS-licensed outpatient substance use disorder treatment program located at 323 Oakland Avenue, Staten Island, NY 10310. We can be reached by phone at (718) 524-4045 or by email at mmendez@fullcirclewellness.com.
2. Information We Collect
We may collect the following types of information:
- Contact information — name, phone number, email address, and mailing address — can be provided through our website contact form or by calling our office.
- Inquiry information — the reason for your inquiry, preferred language, and any message you choose to include.
- Website usage data — pages visited, time spent on the site, browser type, and device type- collected through standard web analytics tools.
- Clinical and treatment information — if you become a client of Full Circle Wellness, we collect health, treatment, and demographic information necessary to provide care. This information is governed by a separate Notice of Privacy Practices provided at the time of intake and is subject to stricter federal protections described in Section 5 below.
3. How We Use Your Information
Information collected through this website is used to:
- Respond to inquiries and schedule assessments
- Provide information about our services
- Improve our website and communications
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. How We Share Your Information
We may share your information only in the following circumstances:
- With your written consent, we will only share your information with outside parties when you have authorized us to do so in writing.
- With service providers — we may share information with trusted vendors who assist us in operating our website or communications (such as email services), under confidentiality agreements.
- As required by law — we may disclose information when required by law, court order, or government regulation, to the extent permitted under applicable confidentiality laws.
- To prevent serious harm — in limited circumstances, we may disclose information to prevent imminent danger to you or others, as permitted by law.
5. Confidentiality of Substance Use Disorder Treatment Records
If you become a client of Full Circle Wellness, your substance use disorder treatment records are protected by federal law under 42 CFR Part 2 (Confidentiality of Substance Use Disorder Patient Records) and the Health Insurance Portability and Accountability Act (HIPAA).
These laws provide stronger protections than general medical privacy laws. Under 42 CFR Part 2, we generally may not disclose that you are or were a client, or any information about your treatment, without your written consent, except:
- In a medical emergency
- To report child abuse or neglect as required by state law
- As required by a court order that meets specific legal requirements
- For program audits and evaluations under confidentiality agreements
- To qualified service organization agreements
A separate Notice of Privacy Practices describing your rights under HIPAA will be provided to you at the time of your intake appointment.
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. Cookies are small data files stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of our website may not function properly. We do not use cookies to collect personally identifiable health information.
7. Data Security
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to treating your information with care and discretion.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe a child under 13 has provided us with personal information, please contact us, and we will take steps to remove that information.
9. Your Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal and regulatory requirements
- Withdraw consent for communications at any time
- File a complaint with the appropriate regulatory authority
To exercise any of these rights, please contact us using the information in Section 11 below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Full Circle Wellness
323 Oakland Avenue, Staten Island, NY 10310
Phone: (718) 524-4045
Fax: 718-524-4037
Email: mmendez@fullcirclewellness.com
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
This Privacy Policy is provided for informational purposes and does not constitute legal advice. Full Circle Wellness recommends consulting with a licensed healthcare attorney to ensure compliance with all applicable federal and New York State laws governing substance use disorder treatment programs.